Privacy Policy

Last Updated: November 17, 2025

SimplePool (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website, request a quote, or otherwise interact with us.

Information We Collect

  • Contact & Inquiry Information: Name, email address, phone number, property address, and project details you provide through our contact forms, quote tools, or when you communicate with us.
  • Usage Data: Information about how you use our website, such as pages viewed, time on site, and browser/device information. This may be collected through cookies and similar technologies (for example, Google Analytics).
  • Marketing & Advertising Data: If enabled, we may use tools like Google Ads or Meta (Facebook) Pixel to understand which ads are effective and build audiences for our services.
  • Media & Project Files: Photos, sketches, or documents you send us to help with planning and estimating your pool project.

How We Use Your Information

  • To respond to your inquiries and provide quotes or consultations.
  • To plan, schedule, and deliver pool design and installation services.
  • To operate, maintain, and improve our website and services.
  • To send updates, promotions, or educational content (where permitted by law and with opt-out options).
  • To analyze and measure the performance of our marketing and advertising.
  • To comply with legal obligations and protect our rights and the rights of others.

How We Share Information

We do not sell your personal information. We may share information as follows:

  • Service Providers: With trusted vendors who help us run our business (for example: website hosting, analytics, email service providers, scheduling tools, or form tools such as Google Forms).
  • Subcontractors & Suppliers: With pool construction partners and suppliers as needed to provide accurate estimates and complete your project.
  • Legal & Safety: With law enforcement, regulators, or others if required by law or if we believe disclosure is necessary to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, sale of company assets, or similar business transaction, information may be transferred as part of that process.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our site, understand how it is used, and (if enabled) support advertising and retargeting. You can adjust your cookie settings in your browser. Some features of the site may not function properly if cookies are disabled.

Your Choices & Rights

  • Marketing Communications: You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us.
  • Access & Deletion: You may request access to, correction of, or deletion of your personal information by emailing us at privacy@yoursimplepool.com.
  • Location-Specific Rights: Depending on where you live (for example, California or other U.S. states with privacy laws), you may have additional rights regarding your personal information. You can contact us to exercise these rights.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to help protect personal information. No system is completely secure, and we cannot guarantee absolute security. We retain information as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to other websites or services that we do not control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us at:

SimplePool
Email: info@yoursimplepool.com